HardSoft Systems Ltd Standard Terms and Conditions
Please note that all labour, service and installation prices when quoted, are done so, as an estimate of time and monies only. Actual time and resultant charges may vary depending on access to equipment on customer premises, speed of Internet on customer premises, complexity of issues to resolve, amount of data being transferred, speed of machine containing the original data, server speed and speed of the network.
With regards to Service on Smart devices utilizing Third Party Software and Services, whether obtained through HardSoft Systems directly, or through a third party vendor: Hardsoft Systems Ltd. makes no claims and accepts no responsibility as to the combined functionality of said software and services. While HardSoft Systems Technicians are well versed in troubleshooting issues related to said software and services, please be aware that the Technician’s time spent resolving, successfully or otherwise, any issues arising from or relating to the functionality of said software and services will be the sole responsibility of the end user.
The software and operating systems quoted in every HardSoft Systems Ltd proposal or sold through HardSoft Systems Ltd. are provided by the copyright holders and contributors as is. Hardsoft Systems Ltd. makes no claims and accepts no responsibility as to the combined functionality of said software and or operating systems what so ever. In no event shall HardSoft Systems Ltd. be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this software, even if advised of the possibility of such damage.
With regards to the pricing on all HardSoft Systems proposals: All hardware will be subject to the Ontario Electronic Stewardship Fee schedule as at time of order, which may include products not currently assessed under the current Act (Switches, Cabling, UPS, etc) Applicable taxes are not included. All quotations are based on acceptance within 30 days, unless otherwise noted. The right is reserved to correct stenographic errors. Payment Terms and conditions: HardSoft Systems Ltd policy for new clients, or any orders over $5,000.00 (pre-tax amount) requires 50% due at order, balance invoiced upon delivery at current terms, lease pricing is available with several terms and options, lease rates are subject to credit approval, purchase order only (no deposit) required if leasing.
Registration of warranties on all hardware sold by HardSoft Systems Ltd. is the sole responsibility of the client. Except as set forth in the DUET SERVER and WORKSTATION Warranty, HardSoft Systems Ltd. shall have no obligation or liability of any kind on account of any products sold and shall not be liable for special or consequential damages. HardSoft Systems Ltd. makes no other warranty, expressed or implied, and, specifically, HardSoft Systems Ltd. disclaims any implied warranty or merchantability or fitness of any product sold for any purpose.
All Hardware and Software remains property of HardSoft Systems Ltd. until payment received in full.